Rider’s Guide


Kahtnu Area Transit Rider Guide

It is our privilege to serve your transportation needs on the central Kenai Peninsula. We ask that Kahtnu Area Transit riders follows these guidelines to ensure a safe, pleasant experience for all. Chiqinik, thank you!

  • Be safe and be seen! Make yourself visible to drivers.
  • Have the correct fare or pass ready when boarding the bus.
  • Stand back at least 2 feet as the bus is approaching until it comes to a complete stop.
  • Board the bus as quickly as possible and take a seat. If no seats are available, stand behind the yellow line and use the overhead handrails.
  • Exit through the rear door of the bus unless you need assistance exiting via the front door.
  • Cross behind the bus. DO NOT WALK IN FRONT OF THE BUS!
  • Notify the bus driver if you need assistance such as “kneeling” the bus (lowering for easier entry and exit), using the ramp, or if you become ill.
  • If you are standing on a crowded bus, move to the rear of the bus to make room for boarding passengers.
  • Vacate reserved seating near the front when seniors and people with disabilities board.
  • Do not take more than one seat if the bus is crowded.
  • Joyriding and sleeping are prohibited on the bus. 
  • Check that you have all of your belongings before you disembark.
  • Appropriate clothing and shoes are required to ride the bus.
  • Speak quietly when talking to others.
  • Electronic devices are permitted with earbuds/earphones at a low volume so as not to disturb other passengers.
  • Cell phone conversations are permitted if speakerphone is off and conversations are kept at a low volume.
  • Refrain from talking to and/or distracting the driver while the bus is in motion.
  • Children should remain seated at all times.
  • Use provided trash receptacles. 
  • No open food or beverage containers on the bus.
  • No eating or drinking on the bus.
  • No smoking or vaping on the bus, or inside or within 20 feet of bus shelters and the transit center.
  • Do not interfere in any manner with the safe operation of any transit vehicle, including physically blocking or impeding a transit vehicle.
  • Disturbing or harassing other passengers or the driver is strictly prohibited. Fighting, throwing things, pushing, shouting, rough behavior, and vulgar language are forbidden and can be cause for removal from the bus.
  • Vandalism or graffiti to seats and other portions of the bus, bus stops and transit facilities are subject to fine and/or prosecution.
  • Do not wear roller-skates or rollerblades on the bus.
  • Skateboarding, rollerblading or riding bicycles inside the transit center, on the bus or outside waiting areas is prohibited.
  • Hazardous items such as bear spray, flammables, uncovered glass, and explosives are never allowed on the bus.
  • No person shall possess a weapon of any kind in a transit vehicle.
  • Refusing to pay a fare can result in removal from a bus.
  • Distributing handbills, political flyers, soliciting or panhandling on a bus or inside transit shelters or centers is not allowed.
  • Littering and creating unsanitary conditions is cause for removal.
  • Trained service animals are welcome on the bus and inside transit facilities. All other pets/animals are prohibited. 
  • Blocking the aisles, doors, free passage or seating areas of other patrons is not allowed.
  • Strollers and carriages brought onto the bus must be folded and stored out of the walkway.
  • Children must be with their caretaker at all times.
  • Only bring packages and belongings that can be carried onto the bus in ONE trip. Be sure all packages are stored safely, out of the aisles and within your control. All belongings must be taken with you upon departure.
  • Large, bulky items longer than the distance from the floor to the ceiling are prohibited. Some large objects may be taken to the rear of the bus at the discretion of the bus operator.
  • Fish or game are prohibited from being brought onto the bus.

Kahtnu Area Transit recognizes the critical role service animals have in promoting mobility and independence for people with disabilities. We follow requirements of the Americans with Disabilities Act (ADA). Permits and registration are not required but transit operators may inquire about the tasks the animal performs. 

Service animals are not limited to guide dogs. A service animal may be any type of animal that has been individually trained to perform tasks to assist an individual with a disability. 

Kahtnu Area Transit maintains the following guidelines for service animals:

  • Service animals may not be denied boarding because another passenger has allergies or fear of the animal.
  • Therapy, comfort or emotional support animals are not considered service animals for the purpose of using public transportation. These animals and pets may board in animal kennels or pet carriers.
  • Passengers should not pet or feed a service animal. These animals are working and should not be distracted.
  • Animals must behave appropriately and remain under the owner’s control. Service animals may not sit on a vehicle seat but should remain in the owner’s lap or at their feet.
  • Owners are responsible for any damage or soiling caused by the animal. Owners may be asked to remove their service animal if it is not under the owner’s control or poses a direct threat to the health and safety of others.

The International Association of Assistance Dog Partners (IAADP) and Assistance Dogs International (ADI) recommend the following minimum standards for service animals in public.

Behavior:

  • Animal does not solicit attention, visit or annoy any member of the general public.
  • Animal does not disrupt the normal course of business.
  • Animal does not vocalize unnecessarily, i.e. barking, growling or whining.
  • Animal shows no aggression towards people or other animals.
  • Animal does not solicit or steal food or other items from the general public.

Public appropriateness:

  • Animal is clean, well-groomed and does not have an offensive odor.
  • Animal does not urinate or defecate in inappropriate locations.

Training:

  • Animal is specifically trained to perform three or more tasks to mitigate aspects of the client’s disability.
  • Animal works calmly and quietly on harness, leash or other tether.
  • Animal is able to perform its tasks in public.
  • Animal must be able to lie quietly beside the handler without blocking aisles, doorways, etc.
  • Animal is trained to urinate and defecate on command.
  • Animal stays within 2 feet of its handler at all times unless the nature of a trained task requires it to be working at a greater distance.